the TurboTax platform will have to reimburse millions of taxpayers

An American platform used to complete the tax return will have to reimburse 4.4 million people it charged for a free service, the New York Attorney General announced on Wednesday May 4. In all, the online financial services specialist Intuit “will have to pay $141 million in damages to the millions of consumers who were unjustly billed” by the TurboTax platform, summarizes a press release.

According to the investigation by prosecutor Letitia James, Intuit directed these taxpayers to a paid TurboTax service, when they were eligible to complete their declaration and send it free of charge, between 2016 and 2018. The magistrate also criticizes company to misuse the term “free” in its advertisements to mislead users. The agreement with Intuit “should serve as a wake-up call to businesses big and small: deceptive marketing techniques are illegal”said the prosecutor, quoted in the press release.

In a statement released last Thursday, Intuit said it did not acknowledge the accusations. “Far from driving taxpayers away from free tax preparation offers, our advertising campaigns have led to more Americans filing their taxes for free than ever before”assured Kerry McLean, executive vice-president of the Californian group.


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